Terms & Conditions
These Terms and Conditions govern your use of the Labelson Logistics website and services. By accessing our website or using our services, you agree to comply with and be bound by these terms.
Definitions
“Company” refers to Labelson Logistics.
“Customer” refers to any individual or entity using our services.
“Services” refers to all logistics, shipping, warehousing, customs, and related services provided by the Company.
Scope of Services
Labelson Logistics provides transportation, shipping, customs clearance, warehousing, courier, and related logistics services. All services are subject to availability, applicable laws, and these Terms.
Customer Responsibilities
Customers agree to:
Provide accurate and complete shipment information
Comply with all applicable shipping and customs regulations
Properly package goods for transport
Ensure shipments do not contain prohibited or restricted items
Pay all charges, duties, taxes, and fees when due
The Company is not responsible for delays or losses caused by inaccurate information or non-compliance.
Prohibited Items
Customers must not ship illegal, dangerous, hazardous, counterfeit, or restricted goods unless explicitly authorized and documented according to applicable regulations.
The Company reserves the right to refuse, hold, inspect, or report any shipment suspected of violating laws or safety standards.
Pricing and Payment
All pricing is subject to confirmation.
Payment must be made in full before shipment processing unless otherwise agreed in writing.
Failure to make timely payment may result in shipment delay, suspension of service, or additional charges.
Delivery and Transit Time
Estimated delivery times are provided for guidance only and are not guaranteed. The Company is not liable for delays caused by weather, customs inspections, government actions, strikes, or other events beyond its reasonable control.
Limitation of Liability
The Company’s liability is limited to the actual value of the shipment or the amount paid for the service, whichever is lower, unless otherwise required by law or agreed in writing.
The Company is not liable for indirect, incidental, or consequential damages including loss of profit or business interruption.
Insurance
Insurance coverage is available upon request.
If insurance is not purchased, shipments are transported at the Customer’s risk subject to the liability limitations stated herein.
Claims and Disputes
All claims for loss, damage, or delay must be submitted in writing within [5] days of delivery or expected delivery date.
Failure to submit claims within this period may result in waiver of the claim.
Data Protection and Privacy
Customer information is handled in accordance with the Company’s Privacy Policy.
Termination of Services
The Company reserves the right to refuse or terminate services at any time for breach of these Terms, non-payment, or violation of applicable laws.
Contact Information
For questions or requests regarding this Privacy Policy, contact:
Labelson Logistics
Email: support@labelsonlogistics.com
Phone: +234 813 365 1305